Shipping Policy

Thank you for choosing RealisticDolls.Store. We are dedicated to delivering an exceptional shopping experience for our esteemed customers. Please take a moment to review our shipping policy.

Processing Time:
Orders are typically processed within 48 hours of payment confirmation (excluding weekends and holidays). During this time, we meticulously prepare your order for shipment.

Shipping Time:
Once your order has been processed, the estimated shipping time is approximately 3 to 5 business days. Please note that shipping times may vary depending on your location and other external factors.

Local Market Shipping:
We are delighted to offer free shipping to local markets in the following regions:

USA Market: Includes the entire United States, excluding Hawaii, Alaska, and Puerto Rico.

Europe Market: Includes the following countries - Belgium, Luxembourg, Netherlands, Austria, Denmark, France, United Kingdom, Italy, Czech Republic, United Kingdom, Poland, Hungary, Estonia, Latvia, Lithuania, Portugal, Spain, Slovakia, Finland, Ireland, Bulgaria, Romania, Greece, Croatia, Germany, and Sweden.
Your order will be dispatched from our local logistics warehouse, ensuring a swift and efficient delivery to your doorstep. No need to worry about shipping fees; we've got you covered!

Australia Market, Canada Market and Russia

Except for the listed countries, we currently do not offer free shipping service. If you require shipping to these countries, please contact our customer service for assistance.

Shipping Restrictions

Please note that due to legal restrictions and regulations, we are unable to ship sex dolls to the following countries: Saudi Arabia, Iraq, Iran, Kuwait, Mauritius, Mexico, Maldives, Panama, Thailand, Vietnam, Malaysia, India, Brazil, Bangladesh, and Cambodia.

If your country is listed above, we apologize for any inconvenience this may cause. Please refer to your local laws and regulations regarding the importation of adult products. For customers from other eligible countries, we offer efficient shipping services with delivery times of 3-5 business days.

Please feel free to contact our customer support team if you have any questions or concerns about shipping to your location.

Thank you for your understanding and cooperation.

Ensuring Correct Address:
To avoid any shipping delays or misdelivery, please double-check and provide the correct shipping address during the checkout process. In case you realize an error after placing your order, contact our customer support immediately, and we will do our best to assist you.

Force Majeure:
While we strive to meet our delivery commitments, there may be instances beyond our control, such as extreme weather conditions or unforeseen transportation disruptions, which could lead to delays. In such cases, we will keep you informed and work diligently to resolve the situation.

Damaged Items:
If you receive a damaged item, please refrain from using it and contact us within 48 hours of receipt. We will guide you through the return or replacement process to ensure your satisfaction.

Order Tracking:
We want you to stay informed about the status of your order. Once your order is shipped, you will receive a tracking number via email. Use this tracking number to monitor your package's journey and know when to expect its arrival.

We are committed to providing you with top-quality products and reliable service. Should you have any further questions or require assistance, our customer support team is always ready to help.

Thank you for choosing RealisticDolls.Store. We appreciate your trust in us and look forward to serving you!